West Coast Windows, Inc.
8106 Temple Terrace Highway
Temple Terrace, Florida 33637
Owner – David …..
of all, let me apologize for just calling you David
but we do not know your last name.
just would like to express to you what a sincere
pleasure it was doing business with your company.
we made our very first phone call to your company
– you could hear the smile in the voice of your receptionist.
She was very friendly and helpful. Your sales representative,
John Young, was prompt in returning our call and
very accommodating in scheduling an appointment with
us. When he came to our home, he was most informative,
answered all of our questions and never made us feel
to be pressured in any way.
about three weeks of waiting – our windows were finally
in! Your installers did a great job and each of them
were both extremely courteous and professional (one
of them was named Sam but I’m sorry to say my husband
didn’t get the name of the other one). At the very
end of the installation it was noticed that there
was a slight problem with the screens on all of the
windows. Sam immediately remedied that situation
by reordering new screens for each window. I was
at work and my husband was home on the day of the
installation but he said that when they left that
day, he felt like he had made two new friends.
day after the installation, as luck would have it,
my husband, trying to be the dear sweet helpful sole
that he is, cracked the glass in one of the windows
while cleaning it for me. He telephoned your office
in a panic and he just could not say enough nice
things about the way both you and your secretary
handled his predicament. Both of you went above and
beyond what was expected in order to help him.
is very comforting to know that we chose a company
that still believes in both professionalism and customer
service. We will highly recommend West Coast Windows
to any and all of our friends, family, and neighbors.